Forms
The forms below are used on the website. For each form, we indicate:
- Which data we process
- For what purpose we process this data
Until when will the data be retained?
The stored data contains little minimal sensitive information. Because we also want to perform analyses in the future and compare them with today's data, we retain the data indefinitely, unless stated otherwise below.
If you would like your data to be deleted in the meantime, you can let us know by email, telephone or letter.
Form: Application
Data | When sending our contact form, we collect the following data:
- Name
- Email address
- Phone number
- Question/comment
Purpose | We process your data in order to handle your question or comments and, if necessary, to contact you.
Analysis | We may use your data for our own internal analyses, our marketing policy and improvements to the website, so that we can be of better service to you.
Form: Campaigns
Data | When filling out one of our campaign forms, we will collect the following data:
- First/Last name
- Address, Postal code, City
- Email address
Purpose | We will use the data to further process your request for more information and contact you about this campaign.
Analysis | We can use your data for our own internal analysis, our marketing policies and for improving the website, so be can be of better service to you.
Form: Contact
Data | When sending our contact form, we collect the following data:
- Name
- Email address
- Phone number
- Question/comment
Purpose | We process your data in order to handle your question or comments and, if necessary, contact you.
Analysis | We may use your data for our own internal analyses, our marketing policy and improvements to the website, so that we can serve you better.
Form: Mail-to-a-friend
Data | When using the Mail-to-a-friend option on our product pages, we will collect the following data:
- Name sender
- Name and email address recipient
- Remark
- Product URL and Name
Purpose | This form is used to send an email to the recipient, containing the sender name + link to the product + remark. These data are not used to send any other mailings to the recipients email address.
Analysis | We can use your data for our own internal analysis, our marketing policies and for improving the website, so be can be of better service to you.
Form: Newsletter Signup
Purpose | We will process your data (Name, Email address) so that we can send you a periodic mailing.
Analysis | We may use your data for internal analyses to improve our service. From a sent mailing, we analyze whether a mailing has been read (by downloading the images contained in it) and whether one of the URL links in it has been clicked and when, so that we can determine the success of the mailing and the messages contained in it.
Unsubscribe | If the unsubscribe link in the mailing itself is clicked, and this is confirmed, we will add your email address to our "unsubscribed" table. We use this table solely to further prevent the system from sending any further mailings.
Form: Offer request
Data | When filling out our offer request form, we will collect the following data:
- Name
- City
- Email address
- Phone number
- The product for which an offer is being requested
Purpose | We will use the data to further process your request for an offer, and contact you about it.
Analysis | We can use your data for our own internal analysis, our marketing policies and for improving the website, so be can be of better service to you.
Webshop: My Account / Register
Data | When registering for a (webshop) account, we will collect the following personal data:
- Customer type: private individual / company
- If Company: Company name and VAT number
- Invoice address: street, house number, postal code, city, country
- Contact info: name, email address, phone
- Delivery address(es): street, house number, postal code, city, country, title of the address
When you log into your account at a later time, we will also log with which browser/operating system/ip address.
Purpose | We use your data to process your order or request. Or to contact you if any questions arise which need to be answered before processing your order.
Analysis | We can use your data for our own internal analysis, our marketing policies and for improving the website, so be can be of better service to you.
Webshop: Placing an order as Guest
Data | When placing an order in our webshop as a Guest, we will collect the following personal data:
- Customer type: private individual / company
- If Company: Company name and VAT number
- Invoice address: street, house number, postal code, city, country
- Contact info: name, email address, phone
- Delivery address(es): street, house number, postal code, city, country, title of the address
Purpose | We use your data to process your order or request. Or to contact you if any questions arise which need to be answered before processing your order.
Analysis | We can use your data for our own internal analysis, our marketing policies and for improving the website, so be can be of better service to you.
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